SOC ENGINEER (LIEGE-BELGIUM)

  • Belgium
  • Technology & Development

THE SCOPE

With 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the heart of innovation is accompanied by a diversification and specialization of positions, with the creation of new cutting-edge jobs. As part of its sustained growth, Gaming1 is looking for a SOC Engineer to join its Platform team.

As a Support Operations Engineer, you will join a team in full creation. Indeed, in order to provide ever more qualitative services, GAMING1 undertakes to set up a transversal team dedicated to DevOps-oriented operational support for our online casinos at a worldwilde level.

This Master Control Room will be part of the Quality Team and will be supported by the Incident Manager.  This new service will be a central place between technical experts and other the levels of support. To accomplish this, we want to onboard thoughtful, communicative and collaborative people for whom the sense of customer service is essential. Availability is also essential for this function, since it involves providing 7/7 technical support.


YOUR ROLE

Daily activities

  • Monitor system operations and performance
  • Manage the incidents, problems and alerts
  • Deploy the new releases and configure them based on release notes environment
  • Apply patches, and maintenance actions based on defined procedures

First line for technical incidents (proactive & reactive)

  • Apply fixes and/or workarounds based on guidelines
  • Follow up the incident resolution outside business hours (communication°

Improve the quality

  • Attend to the lessons learned meeting (incident review)
  • Report any anomalies on the monitoring tools
  • Keep a logbook on a range of solutions and advice for their use
  • Validate the troubleshooting guideline (feasibility, understanding)

YOUR PROFILE 

  • IT Bachelier or Master or equivalent experience as IT operator (NOC, master control room, …)
  • Knowledgeable about MS server, IIS, DB (Postgres)
  • Network (routing, firewall) knowledge is a plus
  • Software minded
  • Able to work under pressure and manage stress
  • Have a good oral and written communication skills in FR/EN
  • Documentation skills
  • Flexible (shift teams -24/24 7/7)

WHAT WE OFFER

As well as having a unique experience - centered around our values of pleasure, team spirit, performance, boldness and integrity - alongside 1,200 employees around the world, we offer:

  • the opportunity to contribute to the international development of a family company from Liège
  • the chance to take part in a human and entrepreneurial adventure within a solid group
  • a friendly work environment that is adapted to reaching optimal performance
  • leadership by talents, values, trust and autonomy
  • the opportunity to progress and specialize with our internal mobility system
  • a competitive salary package with several perks
  • the possibility to work remotely for a good work-life balance

THE INTERVIEW PROCESS

Gaming1's NEWS

The Gaming1 Belgian hub moved to the heart of the Ardent City in 2021.. Immerse yourself in our new offices.

The health of our employees is our priority. Remote working, health and safety measures, remote recruitment.

More, the perks card offered to all Gaming1 employees. Browse the list of reductions.

Apply for SOC ENGINEER (LIEGE-BELGIUM)

You are up for the challenge?
Seize this unique opportunity and apply now by filling out the following form.​

 
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